CORONAVIRUS/COVID-19 UPDATE
CORONAVIRUS/COVID-19 UPDATE
As part of the New York City Healthcare Community, we are committed to the health and safety of our patients, community, and providers as our first priority. We have been through a lot during the last few months. Many of you have inquired about scheduling your annual appointments or other types of visits since the health crisis began and we are happy to inform you that we are now scheduling office appointments to address all of your Gynecology and Obstetric needs. We will also continue to offer Telehealth appointments.
Fortunately, as a medical and surgical practice, many of our clean and sterile techniques are second nature to us and due to COVID19, we have already implemented special measures to ensure the safety of our patients and our staff:
- Before your appointment, our office will call you to ask you a few questions about your travel, health and symptoms.
- We will strictly adhere to social distancing guidelines and schedule appointments accordingly. For this reason, please make your best effort to arrive on time.
- When you arrive at the office, we will take your temperature.
- Please use hand sanitizer on arrival and follow our hand cleansing instructions.
- We will be wearing masks and we will also ask you to wear a mask for the duration of your visit, or please let us know if you would like one from our supply.
- We recognize the support that a companion can provide during appointments but we ask that you understand the need to limit the number of people in our office to minimize the risk to other patients and staff. Therefore, office visits are currently for patients only.
- We will deep clean each room, exam chair, door handle before and after each visit.
Your comfort and safety is our priority. Please feel free to contact us with any questions or concerns. We have missed you all and look forward to safely and confidently caring for you at your next appointment at OBGYN Westside.
TELEHEALTH SERVICES
As our in-office services evolve to accommodate the Covid-19 emergency, we are pleased to continue delivering high-quality care to our patients via telemedicine, phone calls, and MyChart communication. Many insurance companies are now paying for these services without passing the cost to patients (by waiving copayments and deductibles), while some are still updating their policies. Please reach out to our billing department and/or your insurance carrier if you have received a bill for a remote-care service.
Additionally, you can help stop the spread of COVID-19 by taking these actions:
- Avoid close contact with sick people
- Clean and disinfect frequently touched objects and services using a household cleaning spray or wipe
- Obtain a flu shot if you have not had one for the 2019/2020 season
- Follow the current CDC and NYC Department of Health Advisories, links available here:
- Obtain a flu shot if you have not had one for the 2019/2020 season
- Follow the current CDC and NYC Department of Health Advisories, links available here:
https://www.cdc.gov/coronavirus/2019-ncov/
https://www1.nyc.gov/site/doh/health/health-topics/coronavirus.page
We will continue to update our recommendations as information becomes available.